Tenants
Gwynedd Letting Agency - at Eiddo iola jones Properties we pride ourselves in providing high standard Residential Letting and Property Management services across Gwynedd. We offer a personal and totally trustworthy service and will do all we can to help Contract Holders find their new home. We fully support the ban on 'tenant fees' which came into force in Wales September 2019. All holding deposits are held in a designated client money account and all security deposits are held in a government authorised Deposit Protection Scheme. Our aim is to be both transparent and fair.
Mae Eiddo iola jones Properties yn ymfalchio mewn cynnig gwasanaeth Gosod Preswyl a Rheoli Eiddo o'r safon uchaf a hynny ar draws Gwynedd. Cynigwn wasanaeth personol a chwbl ddibynadwy gan wneud pob ymdrech i helpu'r Deiliaid-Contract i ffendio eu cartref newydd. Rydym yn cefnogi y gwaharddiad ar 'ffioedd tenantiaid' sydd yn weithredol yng Nghymru ers Medi 2019. Delir pob blaendal i gadw eiddo mewn cyfrif arian cleientiaid dynodedig a chofrestrir pob blaendal diogelwch mewn cynllun gwarchod blaendal wedi ei awdurdodi gan y llywodraeth. Ein nôd yw bod yn deg a thryloyw.
Some pointers:
Our site contains a constantly updated register of rental property. To receive a regularly updated list of our available rental properties, please get in touch and we will contact you with details of any new properties to suit your specified requirements. Our best advice, however, is to follow us on Social Media and create your own email alerts with portals such as Zoopla and On the Market.
CONTRACT HOLDER’S GUIDE
This guide is intended as a general overview to assist you when renting a property. We have set out below a few significant pointers to help clarify the process.
YOUR OFFER – Once we have found your suitable property, you will be able to make an offer to the Landlord for consideration. Please note that any offer you make would be subject to you fulfilling our reference criteria.
AGREEING THE LET - As soon as your offer has been accepted by the Landlord, you will be offered to provide a Holding deposit (equivalent of one week’s rent in advance) which holds the property for you pending references - it will then be used towards your first month’s rent. However, if you decide not to sign the Standard Occupation Contract (SOC) or if you provide us with inaccurate information, this fee would be non-refundable.
REFERENCES
Character references may be required and your employer and current/previous landlord (if applicable) will be contacted – the references are usually processed by an independent company. Your previous employer will be contacted if you have recently changed jobs. If you are self-employed, your accountant may be contacted. Credit checks may also apply.
Occasionally, a GUARANTOR will be required if, for example, you have not been continuously employed for the past 18 months; have been working abroad in the previous 6 months; your income falls short of our criteria or your employment is not permanent, for example.
The Guarantor must, of course, be willing to stand as Guarantor for you, (and any other individuals who are moving into the property), for the entire occupancy of the property, not just for the period of the initial fixed term. The Guarantor may be asked to verify their income as part of the reference check.
STANDARD OCCUPATION CONTRACT – once referencing has been successfully passed; a copy of the SOC will be sent to you for e-signing. You are advised not to sign until you have had sufficient time to read it through. You will be required to provide the agreed sum of rent and security deposit before move-in day.
A security deposit is usually required against loss, damage, or charges payable at the termination of the tenancy. This is usually the equivalent of one month’s rent and no more than 5 weeks rent. The deposit will be registered in a government authorised Deposit Protection Scheme of which you will be notified accordingly within 30 days. It is returnable in full at the end of the tenancy subject to final inspection checks.
Rent is to be paid in advance commencing on the first day of the tenancy and then on the same day each month/week thereafter. The preferred method is by bank standing order.
CHECK IN - our aim is to personally greet you on move-in day. We require no more than an hour of your time to check you in!
Letting Agents, whilst acting for the Landlord, operates within accepted guidelines in the industry to ensure that you are able to rely on a professional letting agent taking your concerns seriously and liaising with the Landlord on your behalf. This ensures that professional standards are met, for example, the correct contract is issued; proper procedures are in place for reporting and dealing with repairs; safety checks are conducted and a bonding scheme is provided to protect your deposit. At Eiddo iola jones Properties we endeavour to provide such a service to all our Contract-Holders.
All information is provided in good faith. It does not replace the advice of a qualified legal advisor.
CONTRACT HOLDERS FEES
In most cases, the Contract Holder will only pay the following:
A Holding Deposit – this is equivalent to a week’s rent paid in advance pending references e.g. £115 if the rent is £500 [monthly rent x 12 divided by 52 =]. This payment is refunded if the references are not successful or will otherwise form part of the first rent payment. Note: in some cases, the Holding Deposit may be non-refundable e.g. if the applicant provided inaccurate information or withdraws their application.
The Security Deposit – this is usually the equivalent of a month’s rent but can be more if you have pets. The Agent will register this deposit with a Government approved scheme: The Tenancy Deposit Scheme. At the end of the tenancy your deposit is refunded to you in full or in part depending on the final checks.
The Rent – in most cases, the rent will be paid monthly and will not include other bills such as utilities, Council Tax etc.
It is the Contract Holder's responsibility to have adequate insurance. The Landlord, of course, is responsible for the building insurance.
Other Approved Payments - the only other fees Contract Holders may be faced with will be those classed as damages - for example, replacing lost keys; costs incurred due to breach of contract etc.
Please contact us on 01766 810025 or 07443 339106 or email iola@gwyneddlettingagency.co.uk if you have any questions.
- Propertymark Client Money Protection - scheme reference number: C0131739
- The Property Ombudsman - membership number: T02985
